Frequently asked questions

Yes, all our products are free from parabens, microplastics, silicones, mineral oils and their derivatives, which guarantees safety and the highest quality of skin care.

Of course! Our products are 100% vegan and cruelty-free. We do not conduct or commission animal testing at any stage of production.

Our formulas contain at least 95% ingredients of natural origin . For certified organic products, at least 10% of the ingredients come from organic farming and 95% of all plant ingredients are organic.

Our products are made with safe and gentle ingredients. However, we recommend consulting your doctor or midwife before introducing new skincare products during pregnancy.

Our products undergo rigorous dermatological and stability testing to ensure their safety, effectiveness and highest quality.

The shelf life of our products is 24 months from the date of production. Once opened, we recommend using the product within 6 months to maintain its maximum effectiveness and freshness.

Products should be stored in a cool, dry place, away from direct sunlight to maintain their properties.

We do our best to minimize the risk of allergens in our formulas. However, we recommend checking the ingredients list before use and performing a patch test if you are prone to allergies.

Yes, we use only natural fragrance compositions derived from essential oils and plant extracts that provide a pleasant experience without the use of synthetic chemicals.

Yes, our products are carefully formulated to suit the needs of different skin types, including normal, dry, mature and dehydrated skin. Please refer to the individual product pages for more information.

Shipping costs depend on the selected delivery country and shipping type. You will find detailed information on the shopping cart page during checkout.

Delivery time depends on the country and shipping method you choose. Standard delivery usually takes 3 to 7 business days. Once your package has been shipped, you will receive a tracking number that will allow you to monitor the status of your package.

Yes, once your order ships you will receive an email with a tracking number so you can check where your package is.